Nottingham Tourism and Travel Centre

1-4 Smithy Row, Nottingham, Nottinghamshire, NG1 2BY

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Tel+44(0)8444 77 5678

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Nottingham Tourism and Travel Centre


Nottingham Tourism and Travel Centre has reopened with additional safety measures in place, including:
Professional deep clean of entire building using anti-bacterial cleaning products plus COVID 'fogging treatment' to be applied every 3 weeks, regular cleaning of all customer and shared areas, ad hoc cleaning by staff throughout the day using anti-bacterial spray, hand sanitiser station installed at entrance/exit for all staff and customers to use, sneeze screen installed on main counter to provide a barrier when dealing with longer enquiries, signage to highlight the importance of social distancing, dedicated staff roles to minimise time colleagues spend working side by side - this includes someone being based at the entrance to the centre to enable quick enquiries to be answered without the need for the customer entering, all staff to wear face coverings with disposable gloves available if deemed appropriate, customer numbers limited to max 12 at any time.


Open Monday - Saturday from 9.30am - 5.30pm*

*Please note that the Travel Centre is closed on Saturdays and that they process their last transaction at 5:15pm on weekdays

The award-winning Nottingham Tourism Centre is centrally located on Smithy Row, just off the Old Market Square.  

The friendly team have a wealth of knowledge about Nottingham and are always happy to provide visitors with information about events and attractions, accommodation and transport around the county.  

They have a range of free maps and guides to help you find your way around the city, as well as a wealth of brochures and leaflets showing what's on and things to do in Nottingham. 

You can also book tickets for a variety of Nottinghamshire attractions, including Nottingham Castle the National Justice Museum and City of Caves, concerts at St Mary's Church and tours with the multi award-winning Ezekial Bone

They recently expanded their range of great gifts and souvenirs, adding over 250 new gift ranges that are either made locally, inspired by Nottingham, or are from local independent businesses. Take your pick from locally produced preserves and luxury, loose leaf teas, amazing upcycled art, and, of course, a range of Robin Hood inspired items..

Click here to see the access statement

Map & Directions

Opening Times

Open (1 Jan 2021 - 31 Dec 2021)

* Open Monday - Saturday from 9.30am - 5.30pm. Closed all Bank Holidays except for August Bank Holiday Monday.
*Please note that the Travel Centre are closed on Saturday and process their last transaction at 5:15pm on weekdays.


  • Visit BritainWe're Good to Go We're Good to Go 2020
  • Regional and MiscellaneousWTTC Safe Travels WTTC Safe Travels 2021

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